Strategy Wholesale Trading has a stringent recruitment process for its worldwide suppliers, a majority of whom are ISSA registered. Some of the important points considered while appointing ship chandlers are their size, annual turnover, experience in business, warehouse and storage facilities, international certifications, memberships, road and supply boat facilities and more.
Once appointed each one is continuously vetted on a number of parameters like service, adherence to standards, delivery processes and overall product quality. And only the best quality provisions, bonds, general stores, catering equipment and consumables are supplied to various vessels across the world. In case of any discrepancy the order is promptly credited back to the supplier to ensure there is no monetary loss to the vessel.
Periodic visits are also made to the premises of all major suppliers to discuss and solve any problems and issues. Mutual actions are promptly taken to ensure that reoccurring issues are avoided in the future.